Connecting to your site

Overview

Using your web office, you can connect with your group while you're at home, at work, or on the road. All the information you need is stored on your secured site, which you can access from anywhere; the only requirements are that you have an Internet connection and a web browser.

How to connect to your site

The easiest way to access your web office is to make it your browser's default homepage. That way, you can check What's New on your site and the events coming up within the next few days when you first launch your browser. To find out how, click here.

You can also access your site by:

Logging in

You will be prompted to enter your Login Name and Password each time you log in to your web office — unless you choose the Remember Me option. If you have activated SSL Encryption for your web office, you have to enter your Login Name and Password each time you open a new Internet browser.

The Login Name is unique to each user. Each user creates their own Login Name when they register to become a member.

Each member also has a Password. Your Password is case-sensitive, meaning you must enter the password with the right use of uppercase and lowercase letters. To keep your web office secure, we recommend that you:

What does "Remember me" mean?

When you select the Remember me check box, you don't need to enter your login name and password each time you visit the site because your web browser remembers them for you. Instead, you go directly to the home page for the site.

If you are a member of several different sites, note that when you select the "Remember me" option you are doing so for the site you are logging into only.

Changing your Login Name and Password

You can change your Login Name and Password at any time.

  1. Click the Tools bar at the left of your web office and select Member Options from the drop-down menu. Click the Login Options tab. You see the following choices:

    Login Name

    To change the name you use to log in to your web office, enter the new name in the
    Login Name text box.

    Password and Confirm Password

    To change your password, enter the new password in the Password text box.
    Confirm it by retyping it in the Confirm Password text box.

    Secret Question and Answer

    Create a Secret Question and the corresponding Answer, in case you forget your
    Login Name or Password. If you forget your Password, you are prompted to
    answer the question. Your Login Name and Password are emailed to you only if
    you answer it correctly.

  2. Click Save.

 

The next time you log in to your web office, you must use your new Login Name and Password.

Note: Your web office security prevents any other member, including site administrators, from viewing or changing your Login Name, Password, and Secret Question.

Logging out

There are two ways to close your web office session. You can:

If you have the "Remember my login name and password" option selected, close your web browser instead of clicking Log Out. When you click Log Out, our application does not "remember" you the next time you log in and you will have to re-enter your login name and password. If SSL encryption is enabled for your web office, you must enter your login information each time you access your web office.

Browser requirements

Your site looks best when you use the latest version of either Mozilla Firefox® 2 or Microsoft Internet Explorer. You can download the latest versions from the Mozilla or Microsoft websites. Our company tests with, and therefore requires, that you use one of the following web browsers:

For PCs:

For Macintosh:

For optimal viewing, make sure your screen resolution is set to 1024 x 600 or higher. Find out how to check your screen resolution.